This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can you confirm these messages I'm getting to update my plug-ins when I log onto Firefox are legitimate?

  • 2 cavab
  • 6 have this problem
  • 12 views
  • Last reply by TonyE

DonMaynard
DonMaynard
more options

When I log onto Firefox I get a message to update my plug-ins. Can you confirm the message is legit and not spam?

When I log onto Firefox I get a message to update my plug-ins. Can you confirm the message is legit and not spam?

Chosen solution

hello, when it is appearing as infobar on top of the browser it is legitimate - see Some plugins used by this page are out of date for comparison. unfortunately your plattform (os x 10.4 on powerpc architecture) is no longer supported by apple or the most common plugin vendors, so it isn't possible to get the newest versions of flash, java etc. working on your system.

in case you want to turn off the messages about outdated plugins, enter "about:config" into the address bar of the browser, confirm the info dialog, then search for the preference named "plugins.hide_infobar_for_outdated_plugin" & double-click it in order to toggle it to "true".

please also note that firefox 3.6.28 was the last build that ran on a powerpc, however if you want to use an up-to-date browser based on firefox you can switch to "tenfourfox" - Firefox no longer works with Mac OS X 10.4 or PowerPC processors

Read this answer in context 👍 4

All Replies (2)

philipp
philipp
  • Moderator
more options

Seçilmiş Həll

hello, when it is appearing as infobar on top of the browser it is legitimate - see Some plugins used by this page are out of date for comparison. unfortunately your plattform (os x 10.4 on powerpc architecture) is no longer supported by apple or the most common plugin vendors, so it isn't possible to get the newest versions of flash, java etc. working on your system.

in case you want to turn off the messages about outdated plugins, enter "about:config" into the address bar of the browser, confirm the info dialog, then search for the preference named "plugins.hide_infobar_for_outdated_plugin" & double-click it in order to toggle it to "true".

please also note that firefox 3.6.28 was the last build that ran on a powerpc, however if you want to use an up-to-date browser based on firefox you can switch to "tenfourfox" - Firefox no longer works with Mac OS X 10.4 or PowerPC processors

Modified by philipp

TonyE
TonyE
  • Moderator
more options

Note that if you switch to TenFourFox you will not be able to use plugins such as Flash and Java. TenFourFox does not support plugins.