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Firefox crashes in safe mode

  • 3 cavab
  • 3 have this problem
  • 6 views
  • Last reply by cor-el

rotter
rotter
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Firefox was working fine until I switched to Comcast Internet provider and they had me install Constant Guard. I uninstalled the Constant Guard and then uninstalled firefox and reinstalled it and ran it in safe mode, but it still crashes before actually opening up with crash reporter coming up. Any help would be appreciated! Thanks!

Rich

Firefox was working fine until I switched to Comcast Internet provider and they had me install Constant Guard. I uninstalled the Constant Guard and then uninstalled firefox and reinstalled it and ran it in safe mode, but it still crashes before actually opening up with crash reporter coming up. Any help would be appreciated! Thanks! Rich

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

See also:

rotter
rotter Question owner
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Thanks for the reply! Unfortunately like I said, I can't access any of the browser's features because it crashes before it actually opens up. Maybe uninstall it and have it delete all my personal settings etc...? Thanks!

cor-el
cor-el
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  • Top 10 Contributor
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Can you start Firefox in save mode and at least bring up the Safe mode start window or launch the Profile Manager?

See:

If a new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: