This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Print Properties stuck

more options

Select Print Properties. Select Use Black Ink Only. Works fine.

Select Print Properties. Select Print All Available Ink. Works fine.

Print next page and it is Black only, Properties having reverted back to Black Ink Only.

Repeated several times. The Print All Available Ink choice cannot be saved.

Select Print Properties. Select Use Black Ink Only. Works fine. Select Print Properties. Select Print All Available Ink. Works fine. Print next page and it is Black only, Properties having reverted back to Black Ink Only. Repeated several times. The Print All Available Ink choice cannot be saved.

All Replies (1)

more options

Hi,

You may also have to set the XP user Printing Preferences in the Windows Control Panel > Printers and faxes > Properties of the correct printer to the required setting of Print All Available Ink and restart Firefox. Hopefully the new setting will be the default in Firefox from this point forward.