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Synced FF before OS reinstall, now trying to resync but dont have recovery key. How do I access my data?

  • 5 cavab
  • 3 have this problem
  • 12 views
  • Last reply by fred072

sunburntbum
sunburntbum
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Synced firefox before an OSX reinstall as I couldnt find the export bookmarks etc, and thought sync was the new incarnation of it. I didnt know there was a recovery key associated with the sync account, thought it was only user/login, so didnt make a note of it before the reinstall. My question is how do I access my data? Is there any way to email the recovery key to my associated email account, or to prove its me via some other method? I really dont want to lose whats in there!

Thanks in advance!

Synced firefox before an OSX reinstall as I couldnt find the export bookmarks etc, and thought sync was the new incarnation of it. I didnt know there was a recovery key associated with the sync account, thought it was only user/login, so didnt make a note of it before the reinstall. My question is how do I access my data? Is there any way to email the recovery key to my associated email account, or to prove its me via some other method? I really dont want to lose whats in there! Thanks in advance!

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
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You don't. Without the Sync Key (Recovery Key) you can't access your data, unless you have a 2nd device connected to that Sync account to retrieve the Recovery Key from. Nobody has that "Key" except the user.

sunburntbum
sunburntbum Question owner
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Oh no, so theres literally no way I can get anything back? I had pretty important things saved on there =(

fred072
fred072
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hey, i did the same as this but i saved my recovery key, where do i go to enter it in and restore my old firefox? thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can enter the account name (email address) and password and the 26 character Sync key manually to set up your Sync account.

  1. open "Tools > Options > Sync" or "Firefox > Set Up Sync"
  2. click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  3. click "I Have an Account" : Connect
  4. click "I don't have the device with me" at the bottom to enter the account settings
  5. click the "Sync Options" button at the bottom to select what to sync
fred072
fred072
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hey, my firefox is a diff version to yours, latest i think, i have to go "(orange firefox tab-options-options-sync thanks