This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever I go onto a website, I can't use the back button and when I look into my history or bookmarks both are deleted, how can I fix this?

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

If I go onto a site I can't use the back botton, and my bookmarks and history is always deleted, even right after I go into a website.

If I go onto a site I can't use the back botton, and my bookmarks and history is always deleted, even right after I go into a website.

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension: