This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Windows 7 on a new laptop. I can access my bank website but I'm being blocked from viewing and printing my bank statement regardless of browser.

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

I have a new laptop with Windows 7. On any browser I have NO problem accessing my bank website, checking balances and paying bills; however, when I try to view and/or print my monthly statement I get a message stating that I'm being blocked for security reasons. I also have a desktop I run with Windows XL home edition and no such problem ever existed and I never had to make any adjustment on the desktop to see my statement. It just works. How do I get the laptop to allow printing my bank statement. I'm pretty close to computer illiterate, so not too technical if possible. thanks

I have a new laptop with Windows 7. On any browser I have NO problem accessing my bank website, checking balances and paying bills; however, when I try to view and/or print my monthly statement I get a message stating that I'm being blocked for security reasons. I also have a desktop I run with Windows XL home edition and no such problem ever existed and I never had to make any adjustment on the desktop to see my statement. It just works. How do I get the laptop to allow printing my bank statement. I'm pretty close to computer illiterate, so not too technical if possible. thanks

All Replies (2)

more options

So this happens with any browser? I would first try checking the time and date on your computer. If that doesn't work, try contacting the bank.

more options

Such statements are usually PDF (Adobe Reader) documents.