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Gmail says my browser is unsupported but yet Google just updated it and all my extensions are disabled. Whats up? Driving me nuts.

  • 4 cavab
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

srmuir
srmuir
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I am getting the followinf when going into Gmail

Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome.

When I go to upgrade to a modern browser it tells me:

If you're using a supported browser,''''(which I am) ''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem.

All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

I am getting the followinf when going into Gmail Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. When I go to upgrade to a modern browser it tells me: If you're using a supported browser,'''''''''(which I am) '''''''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem. All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

All Replies (4)

user633449
user633449
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You are actually using a very old version of Firefox (3.5.8). Please go to www.getfirefox.com, and download and install the newest version.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems caused by a possibly corrupted user agent.

See:

srmuir
srmuir Question owner
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No I am using 14.0.1 Just updated 5 min ago before I wrote this question. and where did you get the 3.5.8.?

cor-el
cor-el
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  • Top 10 Contributor
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This was the user agent in your system details list.

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729)