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Trying to access our public library's ebooks. Downloaded the software, but am getting an error saying: Current version of MP Security is 2.5.0.0 and I need 2.

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Trying to access our public library's ebooks. Downloaded the software,(Overdrive Media Console) but am getting an error saying: Current version of MP Security is 2.5.0.0 and I need 2.5.0.1. How do I do that so I can read the ebooks? People have suggested to use IE but I much prefer Firefox HELP!

Trying to access our public library's ebooks. Downloaded the software,(Overdrive Media Console) but am getting an error saying: Current version of MP Security is 2.5.0.0 and I need 2.5.0.1. How do I do that so I can read the ebooks? People have suggested to use IE but I much prefer Firefox HELP!

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Try updating the Media Player while using Internet Explorer. The Windows Updates site uses ActiveX to perform its' functions. Firefox doesn't support ActiveX.

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Seçilmiş Həll

Try updating the Media Player while using Internet Explorer. The Windows Updates site uses ActiveX to perform its' functions. Firefox doesn't support ActiveX.

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Thank you very much! I tried the upgrade with IE and then switched back to Firefox... it worked!!