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Firefox crashes

  • 1 cavab
  • 3 have this problem
  • 6 views
  • Last reply by user633449

rpwvols512
rpwvols512
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Using the latest version of Aurora on latest version of Mac OSX Mountain Lion. Haven't had any problems to date. All of a sudden this morning, Aurora and Firefox both crash on start up, never opens. Please see below crash report from Apple, maybe this is an Apple problem?

Process: firefox [388] Path: /Applications/FirefoxAurora.app/Contents/MacOS/firefox Identifier: org.mozilla.aurora Version: 17.0a2 (1712.9.6) Code Type: X86-64 (Native) Parent Process: launchd [144] User ID: 501

Date/Time: 2012-09-07 11:59:42.371 -0400 OS Version: Mac OS X 10.8.1 (12B19) Report Version: 10

Interval Since Last Report: 172415 sec Crashes Since Last Report: 29 Per-App Crashes Since Last Report: 29 Anonymous UUID: C95439BE-5C32-4A85-A3B0-C2BCF58B485F

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000001

Using the latest version of Aurora on latest version of Mac OSX Mountain Lion. Haven't had any problems to date. All of a sudden this morning, Aurora and Firefox both crash on start up, never opens. Please see below crash report from Apple, maybe this is an Apple problem? Process: firefox [388] Path: /Applications/FirefoxAurora.app/Contents/MacOS/firefox Identifier: org.mozilla.aurora Version: 17.0a2 (1712.9.6) Code Type: X86-64 (Native) Parent Process: launchd [144] User ID: 501 Date/Time: 2012-09-07 11:59:42.371 -0400 OS Version: Mac OS X 10.8.1 (12B19) Report Version: 10 Interval Since Last Report: 172415 sec Crashes Since Last Report: 29 Per-App Crashes Since Last Report: 29 Anonymous UUID: C95439BE-5C32-4A85-A3B0-C2BCF58B485F Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000001

All Replies (1)

user633449
user633449
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We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.