Firefox crashes
I've tried all the steps mentioned in the guide, but I still get frequent browser crashes. Once it crashes, it will not even open in Safe mode, and the only way to start it again is if i restart my system.
All Replies (4)
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
You can also do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Modified by cor-el
Dude, I don't have any such crashes when browsing with chrome or even IE for that matter ... Can anyone make out what the crash log says?
Nothing definitive appears in that crash report.
bp-809399fc-cce1-499c-8b68-7bb852120919 bp-bbca928b-6fc5-45f8-962f-754832120919 810c7b05-ac14-4796-8334-64d7704167cd bp-e3a9d6e4-e208-42f2-bcf8-df8e42120918 bp-c2800c45-0d10-436d-913c-befa42120918 bp-cc0353ae-d60b-48a8-936c-13a312120918 bp-3773553d-54b4-44d5-a493-1d4d52120918
do any of these help.. :( all these are crash ids from the last 2 days..