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MY TV cant connect to the internet, I am using the same internet as my laptop

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  • Last reply by Lowek1

Lowek1
Lowek1
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MY TV will not connect to the internet, I am using the same Virgin broadband internet as my laptop. My Sony Bravia TV is wired and recognises the link, but wont access the Sony Server

MY TV will not connect to the internet, I am using the same Virgin broadband internet as my laptop. My Sony Bravia TV is wired and recognises the link, but wont access the Sony Server

All Replies (2)

Michael Verdi
Michael Verdi
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Sorry, you should check the Sony help site http://esupport.sony.com/US/p/select-system.pl?model_type_group_id=12

Lowek1
Lowek1 Question owner
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The site was good, it was a chat line to an engineer, unfortunately the engineer was in America, and eventually when he couldn't resolve the problem, he asked me to get in touch with Sony UK support. These staff just seem to send out email solutions when you speak to them by telephone, chat would be a lot easier. Still not fixed as yet