This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

There is no OK button for me to click on to save changes to privacy settings

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by ideato

lijnbaans
lijnbaans
more options

A trusted website suddenly won't allow me access. Keeps telling me that cookies aren't enabled even though I've gone through every step here to change the privacy settings. It says click OK after I've made the necessary changes but there is no OK button to click on. No matter how many times I've tried to change my settings to 'use custom settings' it reverts to 'remember history'. I've reset firefox and it still won't remember the changes.

A trusted website suddenly won't allow me access. Keeps telling me that cookies aren't enabled even though I've gone through every step here to change the privacy settings. It says click OK after I've made the necessary changes but there is no OK button to click on. No matter how many times I've tried to change my settings to 'use custom settings' it reverts to 'remember history'. I've reset firefox and it still won't remember the changes.

Chosen solution

Hi lijnbaans

probably you have Locked or Corrupt preferences file, see how to fix it easily : Unable to save any preferences or settings

see also for more info : Preferences not saved


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 0

All Replies (1)

ideato
ideato
more options

Seçilmiş Həll

Hi lijnbaans

probably you have Locked or Corrupt preferences file, see how to fix it easily : Unable to save any preferences or settings

see also for more info : Preferences not saved


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.