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Why do I have trouble printing when using Firefox, I have to change over to IE and the printing is OK

ericmo
ericmo
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When I try to print a page while using Firefox the printer does not work. A message stays on the screen 'preparing' and the searching circle keeps turning. I switch over to Internet Explorer and the page prints straight away. I recently tried to print a form I received from a company and a message showed that Firefox were having trouble, use IE

When I try to print a page while using Firefox the printer does not work. A message stays on the screen 'preparing' and the searching circle keeps turning. I switch over to Internet Explorer and the page prints straight away. I recently tried to print a form I received from a company and a message showed that Firefox were having trouble, use IE

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer