This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have updated to Mozilla 16.0.1 and yahoo toolbar 2.4.8.20120412011105. Search assist now no longer works on the toolbar. Enter key also will not work on toolb

  • 11 cavab
  • 4 have this problem
  • 4 views
  • Last reply by jagman55

more options

I have updated to Mozilla 16.0.1 and yahoo toolbar 2.4.8.20120412011105. Search assist now no longer works on the toolbar, nor does the enter key. I've reinstalled both Mozilla and the yahoo toolbar. I've followed the instructions given in the customize toolbar section, but I am thinking that perhaps this toolbar just doesn't work with Mozilla?

I have updated to Mozilla 16.0.1 and yahoo toolbar 2.4.8.20120412011105. Search assist now no longer works on the toolbar, nor does the enter key. I've reinstalled both Mozilla and the yahoo toolbar. I've followed the instructions given in the customize toolbar section, but I am thinking that perhaps this toolbar just doesn't work with Mozilla?

All Replies (11)

more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

I also have this search assist problem with Firefox 16

Modified by narab

more options

Please open another thread for this please. We cannot assist you on an already assisted thread.

Thank you

more options

I have the same issues PLUS with 16, when a site comes up instead of seeing the whole page, there is an "arrow" to play a block of the data (text). Before 16.01, the ENTIRE page would load now just parts will load without "playing" . Example, some videos that used to play auto, will show not only their PLAY button but a FIREFOX little arrow on top so you have to hit them BOTH.

This AND the SEARCH on the Yahoo toolbar no longer will search with an ENTER.

Modified by jagman55

more options

Hi jagman55.

You may have enabled click-to-play if you need to click an arrow at the left end of the location bar.

Set the Boolean pref plugins.click_to_play to false on the about:config page.

(edited to avoid confusion)

Modified by cor-el

more options

it is set to false already

more options

My reply is meant for jagman55: will show not only their PLAY button but a FIREFOX little arrow on top so you have to hit them BOTH.

more options

Mine, too, was already set to false

more options

Mine is set to FALSE.

Is that what I want?

more options

Hi jagman55

Yes, that pref should be false.

If it isn't that button that you need to click then please attach a screenshot to clarify what you mean with:

Example, some videos that used to play auto, will show not only their PLAY button but a FIREFOX little arrow on top so you have to hit them BOTH.

Modified by cor-el

more options

OK Thanks, when it happens I will capture it.

But, any comments of why the Yahoo Toolbar will not react to "enter" button when data is entered into its SEARCH box but only hitting on SEARCH will cause the data to be searched and the "enter' on the KB is ignored on the most recent version of Firefox?