This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox constantly crashes

  • 1 cavab
  • 9 have this problem
  • 11 views
  • Last reply by philipp

toponder
toponder
more options

Firefox constantly crashes and it's getting worse. It seems to be more and more frequent. Also, before it crashes it often spends hours or longer hanging, lagging and using excess memory (often 1-1.5g of ram).

I've attached the last 3 crash details below (from about:crashes).

Firefox constantly crashes and it's getting worse. It seems to be more and more frequent. Also, before it crashes it often spends hours or longer hanging, lagging and using excess memory (often 1-1.5g of ram). I've attached the last 3 crash details below (from about:crashes).

All Replies (1)

philipp
philipp
  • Moderator
more options

hello toponder, unfortunately the crash reports come back as empty & don't contain a hint on what is triggering the crashes. however you can still try to reset firefox which will hopefully also address the high RAM usage (this will keep your bookmarks & passwords) & to upgrade your graphics driver & plugins.