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How to disable Toptip.ca

  • 3 cavab
  • 1 has this problem
  • 16 views
  • Last reply by philipp

Enquire
Enquire
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In the (now closed) thread:

https://support.mozilla.org/en-US/questions/814310#answer-174482

It recommends: "Go into the options and untick the double click to translate box" for "Google Dictionary and Translate 2.5 add-on"

... but does not explain how to get to the options. I am not sure, in fact, that this is the solution.

I have "Easy Google Translate (3.1)" ... but this is already disabled. I don't see any other Google Translate add-on installed at this time, per: "about:addons" ... I also searched "about:config" for "Translate" and didn't find Google Translate their either.

am I looking in the right place, or is there another solution?

Hope someone knows the answer...

Thanks in advance.

In the (now closed) thread: https://support.mozilla.org/en-US/questions/814310#answer-174482 It recommends: "Go into the options and untick the double click to translate box" for "Google Dictionary and Translate 2.5 add-on" ... but does not explain how to get to the options. I am not sure, in fact, that this is the solution. I have "Easy Google Translate (3.1)" ... but this is already disabled. I don't see any other Google Translate add-on installed at this time, per: "about:addons" ... I also searched "about:config" for "Translate" and didn't find Google Translate their either. am I looking in the right place, or is there another solution? Hope someone knows the answer... Thanks in advance.

All Replies (3)

philipp
philipp
  • Moderator
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hello Enquire, yes about:addons is the right place to look for it. please note that it might also be another extension of yours that contains this kind of adware. please also try disabling all your other presently active extensions (a restart might be necessary after each of them) to find the culprit...

Troubleshoot Firefox issues caused by malware

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

cmk59
cmk59
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...So what do you do when none of this finds your culprit? This is beyond aggravating!

cmk59

philipp
philipp
  • Moderator
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try to reset firefox and/or run a full scan of your system with security tools like the free version of malwarebytes & adwcleaner.