This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i download firefox from moxilla w/o the other companies being added like ez, chet, ect i want just mozilla

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by user633449

more options

i want to download mozilla firefox w/o going through EZ or Chet or any other means just mozilla. i downloaded the latest version 17 and i have ASK.COM as my search i wish to rid that and go back to google how do i do that.

i want to download mozilla firefox w/o going through EZ or Chet or any other means just mozilla. i downloaded the latest version 17 and i have ASK.COM as my search i wish to rid that and go back to google how do i do that.

All Replies (3)

more options

The official download location for Firefox is www.getfirefox.com. To remove Ask, try using https://addons.mozilla.org/en-US/firefox/addon/searchreset/

more options

i did as you suggested in trying to remove ask.com from the search and it did not do it. do i need to shut down and restart for it to take effect?

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!