This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox seems to be crashing every time I try to open multiple windows that seem to load slowly, overwhelm Firefox and make the whole thing crash.

  • 2 cavab
  • 2 have this problem
  • 4 views
  • Last reply by Squatch

more options

For example, it seems to happen a lot while on the Entertainment Weekly website, (though it happens often on others as well). If I am reading a page and try to pre-load several other articles into new tabs to read as well, it sometimes seems that opening more than a couple of tabs will cause my browser to crash completely while they are trying to load.

Here are my last five crash reports, if that helps:

bp-b2588361-76e7-40e9-850e-d50082121226 12/26/20124:12 PM
bp-b6678d3b-ff9e-452e-8dd4-1b8b12121226 12/25/20128:34 PM
bp-91a7b2d0-464a-48e0-9568-7dc5e2121225 12/24/20128:01 PM
bp-56cf8129-fb89-4569-995e-096152121222 12/22/20125:02 AM
bp-c6b332f0-2e8e-4f94-aa7b-4569b2121220 12/20/20123:15 AM
For example, it seems to happen a lot while on the Entertainment Weekly website, (though it happens often on others as well). If I am reading a page and try to pre-load several other articles into new tabs to read as well, it sometimes seems that opening more than a couple of tabs will cause my browser to crash completely while they are trying to load. Here are my last five crash reports, if that helps: <br /> <pre><nowiki>bp-b2588361-76e7-40e9-850e-d50082121226 12/26/20124:12 PM bp-b6678d3b-ff9e-452e-8dd4-1b8b12121226 12/25/20128:34 PM bp-91a7b2d0-464a-48e0-9568-7dc5e2121225 12/24/20128:01 PM bp-56cf8129-fb89-4569-995e-096152121222 12/22/20125:02 AM bp-c6b332f0-2e8e-4f94-aa7b-4569b2121220 12/20/20123:15 AM</nowiki></pre>

Modified by cor-el

All Replies (2)

more options

Unfortunately the linked crash report wasn't send or is empty (@ EMPTY: no crashing thread identified; corrupt dump) and doesn't include any data, so it is not possible to find the cause of the crash.

Try to disable hardware acceleration in Firefox.


See also:

more options

I had read about disabling the hardware acceleration on another thread and had done that already. It didn't seem to help. Thank you anyway.