This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I'm having issues with my browser redirecting me to other websites. I've scanned my computer twice, but it finds no problems. What can I do?

  • 1 cavab
  • 6 have this problem
  • 1319 views
  • Last reply by user633449

Zodin66
Zodin66
more options

Whenever I log on to my homepages (Hotmail and Facebook), I hear music and or advertisements in the background. If I click on a link, it will redirect me to one of the following pages - livesearchnow, alwayssearch or groovewish.

Whenever I log on to my homepages (Hotmail and Facebook), I hear music and or advertisements in the background. If I click on a link, it will redirect me to one of the following pages - livesearchnow, alwayssearch or groovewish.

All Replies (1)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!