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Firefox Not Respoinding isuue

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  • 1 has this problem
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  • Last reply by cor-el

UKBlue
UKBlue
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Firefox 17.0.1 running slow, freezes up, and then stops responding. Any suggestions?

Firefox 17.0.1 running slow, freezes up, and then stops responding. Any suggestions?

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cor-el
cor-el
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  • Top 10 Contributor
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.