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Updated Firefox 18.0.2: Homepage and all other websites will not load anymore, tab remains a blank page. I tried resetting, checking firewall, to no avail.

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When I start firefox, instead of loading the homepage, firefox displays a blank page with "New Tab" as its title. If I try to open a new tab and try to enter ANY website it will show it's loading for a second, stop, and remain at the same situation, a blank page with "New Tab" as its title. Other browsers work perfectly fine.

I tried running firefox in safe mode, disabling all plug-ins and extensions, checking my firewall, resetting firefox... all to no avail. Please help!

When I start firefox, instead of loading the homepage, firefox displays a blank page with "New Tab" as its title. If I try to open a new tab and try to enter ANY website it will show it's loading for a second, stop, and remain at the same situation, a blank page with "New Tab" as its title. Other browsers work perfectly fine. I tried running firefox in safe mode, disabling all plug-ins and extensions, checking my firewall, resetting firefox... all to no avail. Please help!

Chosen solution

Reset places an "old settings" folder on your desktop. Don't delete that just yet, as you may need some of its contents.

Can you reinstall Firefox from the full installer? You do not need to uninstall first.

https://www.mozilla.org/en-US/firefox/fx/#desktop

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hello, when this is happening immediately after an update, then it's almost certainly your firewall that is blocking the new version. please try to remove all rules for firefox from your firewall settings and let it detect the new version again. you may also want to try restarting your pc once...

Fix problems connecting to websites after updating Firefox

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Reset places an "old settings" folder on your desktop. Don't delete that just yet, as you may need some of its contents.

Can you reinstall Firefox from the full installer? You do not need to uninstall first.

https://www.mozilla.org/en-US/firefox/fx/#desktop

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Thank you! this worked.