Latest flash plug-in causing FF 19 to hang at exit. Uninstalled the plug in and reinstalled fresh from Adboe with same results.
Each time I close Firefox, I have to open the Task Manager and manually kill the process. I uninstalled the flash plug-in and the problem is solved, except now I cannot use YouTube etc etc. Without the Flash plug-in the browser works normally, with it, not so much.
Chosen solution
I attempted the reset to no avail. I uninstalled and then reinstalled Firefox and the plug in and that fixed the issue.
Read this answer in context 👍 0All Replies (3)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
As I pointed out, without the plug-in I have no issue. Resetting Firefox is not going to change a compatibility problem between the plug-in and browser.
Seçilmiş Həll
I attempted the reset to no avail. I uninstalled and then reinstalled Firefox and the plug in and that fixed the issue.