Firefox and Internet Explorer crashes on startup
Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode.
bp-564f7898-b699-45de-83c6-5c8912130324
Chosen solution
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to update the graphic display driver.
Read this answer in context 👍 1All Replies (2)
Seçilmiş Həll
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to update the graphic display driver.
Disabling hardware acceleration worked for Firefox, now I just have a problem with Internet Explorer.