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403 forbidden

  • 6 cavab
  • 20 have this problem
  • 1 view
  • Last reply by mom2msn

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Hello I'm unable to join on to groupon website.. I keep getting 403 Forbidden.. I have used the site before and even ordered things from there but since Thursday I'm unable to get on.. please help me.. Thank you

Hello I'm unable to join on to groupon website.. I keep getting 403 Forbidden.. I have used the site before and even ordered things from there but since Thursday I'm unable to get on.. please help me.. Thank you

All Replies (6)

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Have you tried another browser?

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Yes, I did and at the time I thought it was groupon's website.... but I keep coming back to firefox....

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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I'm not sure why this is happening. I used it on thursday evening and even since then I've been unable to get on.. it seems like it starts to load the website and then goes to a blank white page and says 403 Forbidden. I can get on groupon with my phone just not on my laptop.. also seems like since Thursday evening my computer has not been as fast.

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It could be a connection issue or firewall blocking it. If you are unable to visit it on another browser on the same computer then there is certainly something blocking it.

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Thank you so much for all your help.. still not able to get onto the website.. I will do some more browsing to see what is happening..