This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox will not Install at all

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Ami94

xdannih
xdannih
more options

Yesterday, I had some sort of problem with my laptop, so I restarted it. After logging in and such, I wasn't able to access Firefox again, I clicked it multiple times (giving it 5-10 minutes to load) but nothing loaded. I had to use Google Chrome to ask for help and it it told me to un-install it. I did so, but when I tried to download Mozilla Firefox, nothing happens, I click "run" on the pop-up after downloading the set-up and nothing comes up. It doesn't install at all, no error appears either. I need help asap.

Yesterday, I had some sort of problem with my laptop, so I restarted it. After logging in and such, I wasn't able to access Firefox again, I clicked it multiple times (giving it 5-10 minutes to load) but nothing loaded. I had to use Google Chrome to ask for help and it it told me to un-install it. I did so, but when I tried to download Mozilla Firefox, nothing happens, I click "run" on the pop-up after downloading the set-up and nothing comes up. It doesn't install at all, no error appears either. I need help asap.

All Replies (1)

Ami94
Ami94
more options

you have to unistall completely firefox,dowload the lastet verision,clean the registry of windows(recommend CCleaner or manualy by regedit), reboot, and try to reinstall it without doing nothing if it will finish successufuly reboot the pc and then try to open firefox.