Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How Do I STOP pop ups FROM enabled when I Have disabled them to pop up it happens when I am workin on an important document a real pain

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by patrickmc

more options

I have i web based stock system and it requires pop ups I have enabled for the pop ups and things work fine the all of a sudden my pop ups are blocked and the only way to continue I have to reboot my computer

I have i web based stock system and it requires pop ups I have enabled for the pop ups and things work fine the all of a sudden my pop ups are blocked and the only way to continue I have to reboot my computer

All Replies (1)

more options

Hello fisherman66,

Firefox usually doesn't block pop-ups, especially if you allow them, but extensions and some security software can block pop-ups.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.