This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I get rid of voice echo on mozilla aol?

  • 6 cavab
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

when I click on any video the voice with that video has an echo! How do I get rid of the echo?

when I click on any video the voice with that video has an echo! How do I get rid of the echo?

All Replies (6)

more options

If you hear an echo then this can mean that there are two players active that are playing this file.

You can try to disable other plugins.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

There are other things that need your attention.

Please update the Java plugin because the 6U37 version that you currently use is seriously outdated and has known security vulnerabilities.

more options

I disabled every one of my plugins, one at a time, and each time the problem was still there. That is except for the shockwave flash 11.7.700.169 plugin. When I disabled it, there was nothing. A message came up saying the plugin was missing.

I also updated two plugins that firefox alerted me to.

I am now thinking I may not have accurately described the problem I'm having. The voices sound like the talkers are in a tunnel so that their voices have a ringing quality, instead of just plain voices.

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Well, the Reset Firefox did not solve the problem either. So, I got on Safari and watched a news video. The voices in a tunnel happened there, too! Then I tried it on Google Chrome and there also the voices are in a tunnel!

Now it seems to me that there is some setting for voice replay on my PC that is causing all this, but I am at a loss as to how or where!

more options

Have you tried different speakers and or headphones to help rule things out?

more options

How many plugin-container processes do you see in the Task Manager?