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I cannot access my Yahoo mail any more! Please help

  • 3 cavab
  • 15 have this problem
  • 6 views
  • Last reply by cor-el

Markcmt
Markcmt
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I can log into my Yahoo account okay. However, when I go to access and open my mail, there seems to be this endless searching, as if firefox is sifting through my files but does not stop. It keeps going on forever.

I can log into my Yahoo account okay. However, when I go to access and open my mail, there seems to be this endless searching, as if firefox is sifting through my files but does not stop. It keeps going on forever.

All Replies (3)

Andrew
Andrew
  • Moderator
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

GonzaloGerardin
GonzaloGerardin
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I have this problem too from many days ago, i have tryed to disable the add ons, but it was useless. And the the weird thing is that I cannot access from any other browser (Safari/chrome). Im using firefox 22.0

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.