We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

First Page Loaded Freezes

  • 1 cavab
  • 5 have this problem
  • 7 views
  • Last reply by cor-el

Wesley Branton
Wesley Branton
more options

Firefox loads the blank page when it starts and no other tabs are opened on start-up. No matter how long I wait after the browser opens, it will go unresponsive when I go to load my first webpage. It can be anything and will do it every time! After the first page loads, it will load all the other pages perfectly without freezing. I like using Firefox because it is more customizable and functional than the other browsers, but I am considering changing to another browser which I really don't want to do. I have already tried disabling my extensions and uninstalling, but nothing I have tried has worked. I hope someone else will have better luck in finding an answer for me.

Firefox loads the blank page when it starts and no other tabs are opened on start-up. No matter how long I wait after the browser opens, it will go unresponsive when I go to load my first webpage. It can be anything and will do it every time! After the first page loads, it will load all the other pages perfectly without freezing. I like using Firefox because it is more customizable and functional than the other browsers, but I am considering changing to another browser which I really don't want to do. I have already tried disabling my extensions and uninstalling, but nothing I have tried has worked. I hope someone else will have better luck in finding an answer for me.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.