This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why is the audio file stop playing midway through a .mp3 file in Firefox and not in the IE browser ?

  • 4 cavab
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

itsawomanthing
itsawomanthing
more options

I added an audio file on to my website, http://www.widescreenonlinereview.com/COMIC-REVIEWS.html. However, the mp3 file stop midway though the song, but the .mp3 file plays completely in the IE Browser.

I tried update Firefox, but I lost some major add-on, which me caused to return to my present Firefox browser, and the .mp3 file still would not play completely in the updates browser either.

I added an audio file on to my website, http://www.widescreenonlinereview.com/COMIC-REVIEWS.html. However, the mp3 file stop midway though the song, but the .mp3 file plays completely in the IE Browser. I tried update Firefox, but I lost some major add-on, which me caused to return to my present Firefox browser, and the .mp3 file still would not play completely in the updates browser either.

All Replies (4)

kobe
kobe
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

iamjayakumars
iamjayakumars
more options

Are you using any Addons like Flash block?

If your using realtime player Addons, disable and give a try

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also make sure that your security software isn't interfering.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to identify the problem.