I am unable to pay online at two accounts - suddenly - have been able to for months...what has changed and how can I fix this?
I pay bills online. I suddenly can't pay them through Mozilla, though I can pay them through Explorer. Why has this happened? Both companies say that it is my browser.
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hello, please try to reset firefox and see if this can address the issue...
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hello, please try to reset firefox and see if this can address the issue...
This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
Thank you SO MUCH....This has solved the problem after many various options given that would have cost a great deal of money...I SO APPRECIATE this help.
Phillip....THANK YOU SO MUCH.....This solved the problem after many various options given that would have cost SO MUCH money. You have made my DAY!
you're very welcome :-)