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i cannot open some items on pages. Can't check settings for certain accounts

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  • Last reply by kobe

josan252
josan252
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I have not been able to open some items on websites such as the settings to my twitter account or open boxes on other sites. Each time I click nothing happens. There is also popups that continue when on twitter or other sites and the only way to update my page is to refresh the entire page in my toolbar.

I have not been able to open some items on websites such as the settings to my twitter account or open boxes on other sites. Each time I click nothing happens. There is also popups that continue when on twitter or other sites and the only way to update my page is to refresh the entire page in my toolbar.

All Replies (1)

kobe
kobe
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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.