This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox will not open properly and leaves the background very blurry. I have unistalled and re-installed and problem persists.

  • 2 cavab
  • 2 have this problem
  • 2 views
  • Last reply by Serjeant

Serjeant
Serjeant
more options

I opened Firefox today and it checked for add-ons and then crashed. I uninstalled and then re-installed but the above problem persists. I cannot access Firefox at all.

I opened Firefox today and it checked for add-ons and then crashed. I uninstalled and then re-installed but the above problem persists. I cannot access Firefox at all.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, please see if Firefox opens with a transparent or blank window applies to your situation - if so, it would be interesting to know which extension is involved...

Serjeant
Serjeant Question owner
more options

Thanks Phillip It was the transparent screen problem and I followed your suggestions and disabled the add-ons and extensions but this still did not work. I then re-started MF in safe mode and hit the re-set button and it fixed it !! Many thanks again.