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PHANTOM web page loads on startup. Upon startup, an unwanted web page loads up.

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  • Last reply by cor-el

pahump_kevin1
pahump_kevin1
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PHANTOM web page loads on startup. Upon startup, an unwanted web page loads up. My preferred web page "A" is still shown on the settings under -Tool-Options-General, home page address is correct and home button works correctly. Some file somewhere is forcing this page upon startup. I would like some ideas where to look. I have run various utilities such as AVG, Tweaknow, and spybot s&d newest version.

Its just annoying to have to look at Yahoo Brazil upon startup A few months back, someone suggested some reset setting in Firefox, boy what a mistake, took a long time to get things back the way I like them, and it didn't work.

I see this in the troubleshooting info ??? "browser.startup.homepage_override.mstone": "19.0", "browser.startup.homepage_override.buildID": "20130215130331",

PHANTOM web page loads on startup. Upon startup, an unwanted web page loads up. My preferred web page "A" is still shown on the settings under -Tool-Options-General, home page address is correct and home button works correctly. Some file somewhere is forcing this page upon startup. I would like some ideas where to look. I have run various utilities such as AVG, Tweaknow, and spybot s&d newest version. Its just annoying to have to look at Yahoo Brazil upon startup A few months back, someone suggested some reset setting in Firefox, boy what a mistake, took a long time to get things back the way I like them, and it didn't work. I see this in the troubleshooting info ??? "browser.startup.homepage_override.mstone": "19.0", "browser.startup.homepage_override.buildID": "20130215130331",

All Replies (1)

cor-el
cor-el
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The prefs that you posted are normal for a Firefox version (in this case Firefox 19.0.

Please update to the current Firefox 22.0 release.

  • Help > About Firefox

The Firefox 19 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

If you do not keep changes after a restart or otherwise have problems with preferences, see: