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Attachments in Gmail cannot be viewed, how can I fix this?

  • 3 cavab
  • 11 have this problem
  • 1 view
  • Last reply by cor-el

nickrokk
nickrokk
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About a month ago this started happening. In Gmail, I can't view or download any attachments. The name of the attached file will be shown, along with its size, but there is no thumbnail or options to download or view it.

About a month ago this started happening. In Gmail, I can't view or download any attachments. The name of the attached file will be shown, along with its size, but there is no thumbnail or options to download or view it.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
nickrokk
nickrokk Question owner
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Thanks! I figured it out. It was AdBlock.

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome.