This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Some .ogv files don't work: "No video with supported format or MIME types found”

  • 3 cavab
  • 49 have this problem
  • 7 views
  • Last reply by rucury

rucury
rucury
more options

Some video files in this website: http://ojs.uprrp.edu/index.php/umbral/article/viewArticle/270/240 are properly displayed, while others display the "No video with supported format or MIME types found" error. I have tested them on Chrome and they work correctly. How come Firefox can't play them?

In Firefox, whenever I try and directly access the video files (example: http://www.rideg.org/wp-content/uploads/2013/09/7-desalambrar_-_Daniel_Viglietti.ogv), it shows a "Video cannot be displayed because the file is corrupt" error, while directly accessing them on Chrome or downloading and playing locally is not a problem.

Using Firefox's Browser Console, I can see that "Media resource http://www.rideg.org/wp-content/uploads/2013/09/18-Cantautoras.ogv could not be decoded" and similar errors appear for the videos that don't display.

What's the issue here? Any help would be greatly appreciated!

Some video files in this website: http://ojs.uprrp.edu/index.php/umbral/article/viewArticle/270/240 are properly displayed, while others display the "No video with supported format or MIME types found" error. I have tested them on Chrome and they work correctly. How come Firefox can't play them? In Firefox, whenever I try and directly access the video files (example: http://www.rideg.org/wp-content/uploads/2013/09/7-desalambrar_-_Daniel_Viglietti.ogv), it shows a "Video cannot be displayed because the file is corrupt" error, while directly accessing them on Chrome or downloading and playing locally is not a problem. Using Firefox's Browser Console, I can see that "Media resource http://www.rideg.org/wp-content/uploads/2013/09/18-Cantautoras.ogv could not be decoded" and similar errors appear for the videos that don't display. What's the issue here? Any help would be greatly appreciated!

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This usually happens if the server isn't configured properly and doesn't send the file with a supported MIME type.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It looks that Firefox isn't able to decode the two .ogv files

I don't know if that is because they are encoded in an incompatible format.

VLC shows this media information: 

Codec: Google/On2's VP8 Video (VP80)
Resolution: 480x272
Decoded format: Planar 4:2:0 YUV
rucury
rucury Question owner
more options

I see! So, it may not be a server-side problem but rather a file format issue? I don't understand why the particular files that don't work would be any different from the ones that do work... Is there anyway to make the decoding process work on Firefox (plugins perhaps)?