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Im using Horde webmail and a few days ago it stopped including original message in a reply and my signature, it seems to be a firefox issue google chrome is ok

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  • Last reply by paul66

paul66
paul66
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Ive tried restarting in safe mode and it makes no difference

if i reply to older emails it still quotes original message, just not ones from 27/10/13 to present

options are set to include original message and have never been altered

Ive tried restarting in safe mode and it makes no difference if i reply to older emails it still quotes original message, just not ones from 27/10/13 to present options are set to include original message and have never been altered

All Replies (2)

iamjayakumars
iamjayakumars
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

paul66
paul66 Question owner
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Hi iamjayakumars

Cookies/cache werent the problem Id already tried that

Howevewr as of today everything is back to normal except that if I try to reply to any messages received before today going back 2 days it still doesnt include original message in reply, but replying todays it is now including original message in reply

Very odd but at least its currently working correctly