This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I got error "SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)" when accessing google.com

  • 1 cavab
  • 114 have this problem
  • 1 view
  • Last reply by cor-el

more options

Today when accessing gmail, gmap and google related sites, I suddenly got error (this never happened before), Secure Connection Failed An error occurred during a connection to mail.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

This happens only when accessing google from Firefox. With other browsers, no such problem occurs. So this is a site and browser specific problem. I tried everything I know to fix this problem, including clear cache & cookie, remove cer8 database file, reset Firefox, change to no proxy, etc. But all failed. I need help on this. What's hell going on?

Today when accessing gmail, gmap and google related sites, I suddenly got error (this never happened before), Secure Connection Failed An error occurred during a connection to mail.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) This happens only when accessing google from Firefox. With other browsers, no such problem occurs. So this is a site and browser specific problem. I tried everything I know to fix this problem, including clear cache & cookie, remove cer8 database file, reset Firefox, change to no proxy, etc. But all failed. I need help on this. What's hell going on?

Chosen solution

All Replies (1)

more options

Seçilmiş Həll