This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Comment button still showing on Facebook...

  • 6 cavab
  • 1 has this problem
  • 1 view
  • Last reply by guigs

Brian
Brian
more options

The comment button is still there on Facebook when I use my laptop. It is gone on my desktop computer, but for some reason I still have to press comment then press enter to post on Facebook. Does anyone know why this might be happening??

I am running on a 2011 Macbook Pro (it behaved the same with OS 10.8 & 10.9), along with Firefox 25.0.1 (it did the same thing with previous versions of Firefox). Does anyone know how to get rid of the comment button?? I have tried clearing everything, but it didn't make any difference. The only addons I am running are AdBlockPlus, Comment Snob 4, Download Helper 4.9.2.1, and Facebook Purity (I run all the same ones on my desktop computer and it works fine). Any input will be greatly appreciated. Thanks.

The comment button is still there on Facebook when I use my laptop. It is gone on my desktop computer, but for some reason I still have to press comment then press enter to post on Facebook. Does anyone know why this might be happening?? I am running on a 2011 Macbook Pro (it behaved the same with OS 10.8 & 10.9), along with Firefox 25.0.1 (it did the same thing with previous versions of Firefox). Does anyone know how to get rid of the comment button?? I have tried clearing everything, but it didn't make any difference. The only addons I am running are AdBlockPlus, Comment Snob 4, Download Helper 4.9.2.1, and Facebook Purity (I run all the same ones on my desktop computer and it works fine). Any input will be greatly appreciated. Thanks.

Chosen solution

Today I decided to delete every folder associated with Firefox (in Library/Application Support and Preferences). I then restarted Firefox and the comment button is now gone. There must have been something stored in one of the folders that was creating the problem.

Read this answer in context 👍 1

All Replies (6)

guigs
guigs
more options

Hi WakkoWarner,

Facebook might be able to help you out with this one. https://www.facebook.com/help/

However I think this is the new format of Facebook so when you click in the comment text box, for the users who do not know to hit enter there is a safety net. AFAIK. Hope this helps, cheers!

Modified by patrickmc

Brian
Brian Question owner
more options

Actually, the comment button was done away with, so I don't know why it is still there when I use my laptop.

guigs
guigs
more options

That is strange, can you please elaborate what this comment button looks like and where is it? Can you add a screenshot?

Brian
Brian Question owner
more options

Here is a screenshot:

Brian
Brian Question owner
more options

Seçilmiş Həll

Today I decided to delete every folder associated with Firefox (in Library/Application Support and Preferences). I then restarted Firefox and the comment button is now gone. There must have been something stored in one of the folders that was creating the problem.

guigs
guigs
more options

Hi WakkoWarner,

I am happy to hear that this solved your issue, next time something like that happens running Firefox in Diagnose Firefox issues using Troubleshoot Mode Safe Mode would help isolate which of those folders, or add ons or profile folders contributed to the comment box.

I am gald you caught it, I will mark your response as the solution!