This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PayPal button not visible in Firefox, but IS visible in Internet Explorer. WHY??

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

Hi! I was trying to make an online purchase & the yellow PayPal selection button wasn't visible. I called the company to make sure they accepted PayPal, (they do), & they opened their browser & made a test purchase so they could tell me where the PayPal button was. On their browser the PayPal button was there...on mine it wasn't. I closed out Firefox & restarted it, but the PayPal option button never appeared. I decided to try to make the purchase using IE & the PayPal button was right where the company told me it would be!!! Do I have to change one of my settings somehow?? I avoid IE like the plague...I even deleted the Desktop shortcut for it on my laptop...I had to do a search so I could use it to test this issue. I really don't want to have to use IE for anything!!! Help will be greatly appreciated!! Thanks very much  :) Nuts4Mutts

"Dogs may not be our whole life but they make our lives whole"

                                       by Roger Caras
Hi! I was trying to make an online purchase & the yellow PayPal selection button wasn't visible. I called the company to make sure they accepted PayPal, (they do), & they opened their browser & made a test purchase so they could tell me where the PayPal button was. On their browser the PayPal button was there...on mine it wasn't. I closed out Firefox & restarted it, but the PayPal option button never appeared. I decided to try to make the purchase using IE & the PayPal button was right where the company told me it would be!!! Do I have to change one of my settings somehow?? I avoid IE like the plague...I even deleted the Desktop shortcut for it on my laptop...I had to do a search so I could use it to test this issue. I really don't want to have to use IE for anything!!! Help will be greatly appreciated!! Thanks very much :) Nuts4Mutts "Dogs may not be our whole life but they make our lives whole" by Roger Caras

All Replies (1)

more options

hello Nuts4Mutts, please try to go through the steps covered in Websites look wrong or appear differently than they should - they should contain the most common solutions for such an issue...