This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

When Firefox is not started and I click on a URL in Apple Mail, Firefox starts but does not bring me to the page.

  • 4 cavab
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

jholton30062
jholton30062
more options

If Firefox is not running, and I click on a URL in Apple Mail, Firefox will launch, but instead of taking me to the URL page it takes me to my start page. If Firefox is already running, it takes me to the URL page. It should take me to the URL page regardless, which is what it did until release 25. It's an annoyance; every other browser (Safari, Chrome, Opera) takes me right to the page the first time. Is there something I can change that will give me the results I want, or am I stuck with it until you fix it?

If Firefox is not running, and I click on a URL in Apple Mail, Firefox will launch, but instead of taking me to the URL page it takes me to my start page. If Firefox is already running, it takes me to the URL page. It should take me to the URL page regardless, which is what it did until release 25. It's an annoyance; every other browser (Safari, Chrome, Opera) takes me right to the page the first time. Is there something I can change that will give me the results I want, or am I stuck with it until you fix it?

All Replies (4)

Manojit Ghosh
Manojit Ghosh
more options

Have you tried changing the value in the When Firefox starts: option? Go to Options-General Tab to change value in the When Firefox starts: option.

There are 3 choices. Try all of them one by one and see if any of them fixes the problem.

jholton30062
jholton30062 Question owner
more options

I've tried all three values, and none of them fixes the problem.

Manojit Ghosh
Manojit Ghosh
more options

Temporary Solution: Keep Firefox always running.

Sorry for your inconveniences.

File a bug here:

https://bugzilla.mozilla.org

FredMcD
FredMcD
more options

Have you tried to re-instal Firefox? Get the full instal from Mozilla.org. LAST RESORT: Reset Firefox.