This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, I reinitianized firefox, like it said on the helppage, but it deleted all my bookmarks

  • 2 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Nvt.nl

more options

Hi, On the helpwebsite it said that firefox would maintain my bookmarks while reinitializing, but it didn't, so now I lost all of them. There is a folder on my desktop but I can't open the extensions, and resetting copies on firefox itself doesn't seem to work either. Please just give me back my bookmarks, and please improve on the information you provide!!!!

Hi, On the helpwebsite it said that firefox would maintain my bookmarks while reinitializing, but it didn't, so now I lost all of them. There is a folder on my desktop but I can't open the extensions, and resetting copies on firefox itself doesn't seem to work either. Please just give me back my bookmarks, and please improve on the information you provide!!!!

All Replies (2)

more options
more options

Hi, Thanks, I did look on my desktop, but couldn't open the documents. Nothing seemed to work, but after all I found that I only needed to close up and open firefox again and everything was reset.

The only thing for now is, that it appears to work even slower than before!