remains on start page cannot access internet no error messages
Firefox suddenly stopped worked when I try to access the net it remains on the start page , no error messages at all. OS is vista. IE still works. Have tried reinstalling but made no difference.
All Replies (8)
Try start in Safe Mode:
There is one session with some ideas, maybe one help you,see:
Also:
Have tried safe mode and reset, allowing through firewall and a complete scan with microsoft security essentials found no threats. It appears that everytime it tries to connect its redirected to the start page.
Verify your Network settings, go to Tools >> Options >> Advanced >> Network >> Settings >> change to No Proxy
Modified by Diego Victor
When I set to no proxy I find as soon as I exit the tools it goes back to use system proxy settings.
Did try connect to other network? Did you try do a clean reinstall?
Also:
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
I tried a reinstall again something appears to be blocking the download, have tried it 3 times and it stops in the same place and have to restart the download, it then goes through but wont connect , just returns to the start page.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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