This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find downloaded files.files are automatically deleting.

  • 2 cavab
  • 8 have this problem
  • 2 views
  • Last reply by hameem10

more options

When i downloaded files to default(downloads) i can't find the file.i downloaded file in folder it happened.it mostly happening for zip files.when zip files download as 'open with' winrar and other extractors i found it on 'temp' folder.my data balance are losing to me.plz help me

When i downloaded files to default(downloads) i can't find the file.i downloaded file in folder it happened.it mostly happening for zip files.when zip files download as 'open with' winrar and other extractors i found it on 'temp' folder.my data balance are losing to me.plz help me

All Replies (2)

more options

Files that you open directly in an external application will always be saved in the temp folder.
Files saved to the temp folder are not guaranteed to be kept as this folder might get cleaned up.
If you want to keep such files then download and save them instead of opening in another application.

more options

I saved the downloads as all files.then i opened the disc i saved but i can't find that.was this problem solve when i save downloads as 'binary file'.