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ebay and other sites dont display normally as they were

  • 2 cavab
  • 1 has this problem
  • 9 views
  • Last reply by Andrew

victimofmozilla
victimofmozilla
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hello--im a guy with a Firefox webpage display problem.....Firefox doesn't display web pages the same as my opera and chrome browsers do now....after 27.0 upgrade i think is problem maybe...but my eBay auction pages are different ...they have 3 drop down box areas when normally a week ago they weren't there...for seller location item number return policy etc...normally they should all be presented there in the open..but Firefox no longer does this...my eBay page display of lists is different too now....i had to uncheck now not letting way website chooses to display itself ..i manually had to set text size etc eBay was all messed up.....coast to coast am doesn't present right either on Firefox compared to opera and chrome which show it normally....i tried putting the eBay auctions and my eBay page on the http://validator.w3.org site you recommend..it shows 300 errors and 50 warning for the eBay auction page as HTML 5 it says..my eBay page had 50 errors and 30 warnings...i have no idea what all that is im not a programmer code writer or hacker.....myself i think these are major websites and they do display properly in other major browsers....so i feel Mozilla Firefox is at fault and has bug issues...can you contact Mozilla technical support please..i have no way of knowing any support emails or technical support phone numbers ..just these last hope support forums which aren't much help to me....

hello--im a guy with a Firefox webpage display problem.....Firefox doesn't display web pages the same as my opera and chrome browsers do now....after 27.0 upgrade i think is problem maybe...but my eBay auction pages are different ...they have 3 drop down box areas when normally a week ago they weren't there...for seller location item number return policy etc...normally they should all be presented there in the open..but Firefox no longer does this...my eBay page display of lists is different too now....i had to uncheck now not letting way website chooses to display itself ..i manually had to set text size etc eBay was all messed up.....coast to coast am doesn't present right either on Firefox compared to opera and chrome which show it normally....i tried putting the eBay auctions and my eBay page on the http://validator.w3.org site you recommend..it shows 300 errors and 50 warning for the eBay auction page as HTML 5 it says..my eBay page had 50 errors and 30 warnings...i have no idea what all that is im not a programmer code writer or hacker.....myself i think these are major websites and they do display properly in other major browsers....so i feel Mozilla Firefox is at fault and has bug issues...can you contact Mozilla technical support please..i have no way of knowing any support emails or technical support phone numbers ..just these last hope support forums which aren't much help to me....

All Replies (2)

Andrew
Andrew
  • Moderator
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Andrew
Andrew
  • Moderator
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Actually,

Please continue at your already opened support forum thread: /questions/988067 as our community support team will get back to you soon. Please note that most of us here are volunteers.

Thank you for your patience and sorry for any inconvenience.