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When I click on my emails they flash on and immediately go off the screen, this does not happen when using Explorer

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  • 1 has this problem
  • 9 views
  • Last reply by guigs

vairyred
vairyred
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I have used Mozilla for several years and use Excite for my emails. I can bring up the Excite site but when I click on an email to open it, it quickly flashes on and off of the screen. At first I thought it was because my laptop has XP as the operating system but this also happens on my desktop which has Windows 7 as the operating system. I have had to resort to using Explorer as I don't have this problem when using that to open Excite.

I have used Mozilla for several years and use Excite for my emails. I can bring up the Excite site but when I click on an email to open it, it quickly flashes on and off of the screen. At first I thought it was because my laptop has XP as the operating system but this also happens on my desktop which has Windows 7 as the operating system. I have had to resort to using Explorer as I don't have this problem when using that to open Excite.

All Replies (1)

guigs
guigs
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Hi vairyred,

Thank you for you question. I tried adding it to facebook and did not see any differences on a Mac. However when I tried it on a Windows 7 I did not have any trouble on the site. Please see if this also happens when you hold Ctrl + Shift and start Firefox.

I understand there is a mail function on this site as well. I do not know what you mean by flash, but if it is a pop up you can allow pop ups for this site in the Options > Content > Exceptions menu.

I hope this helps. If it does not please ask another question. :-)