This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why did Bing suddenly appear? Now I have problems.

  • 3 cavab
  • 12 have this problem
  • 1 view
  • Last reply by noggin

more options

I've been using FF for a few years as my primary and favored browser. A week ago, Bing appeared in the address line and I am not getting the same results I used to when doing a search. My searches result in vague and irrelevant results. I want to get rid of Bing. I tried uninstalling FF, then re-installing, but Bing is still there. How do I get rid of Bing?

I've been using FF for a few years as my primary and favored browser. A week ago, Bing appeared in the address line and I am not getting the same results I used to when doing a search. My searches result in vague and irrelevant results. I want to get rid of Bing. I tried uninstalling FF, then re-installing, but Bing is still there. How do I get rid of Bing?

Chosen solution

hello, this sounds like a problem possibly caused by adware on your pc. please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

if the issue is still not resolved afterwards, please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 4

All Replies (3)

more options

Seçilmiş Həll

hello, this sounds like a problem possibly caused by adware on your pc. please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

if the issue is still not resolved afterwards, please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

If you do not keep changes after a restart or otherwise have problems with preferences, see:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Thank you philipp and cor-el. Cor-el, I found a site with the same instructions. Further instructions on that site actually said to click the Reset button in FF Safe Mode, which I did, and the problem is resolved. No more Bing!