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Cannot receive emails

  • 1 cavab
  • 3 have this problem
  • 9 views
  • Last reply by christ1

tpq777
tpq777
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Up until March 19th my Thunderbird set up worked perfectly ans has done for 10 months. I have 2 email accounts, one via my ISP and one Yahoo. The one via my ISP is the one with the problem. I can send emails but I cannot receive them. My ISP just back healed the problem as being a Thunderbird issue. I have not made any changes to the setup.

My port is 110 on a POP3 mail account - is that correct? The outgoing SMTP port is 587.

Any thoughts or do I just delete this account and start again.

Thanks

Up until March 19th my Thunderbird set up worked perfectly ans has done for 10 months. I have 2 email accounts, one via my ISP and one Yahoo. The one via my ISP is the one with the problem. I can send emails but I cannot receive them. My ISP just back healed the problem as being a Thunderbird issue. I have not made any changes to the setup. My port is 110 on a POP3 mail account - is that correct? The outgoing SMTP port is 587. Any thoughts or do I just delete this account and start again. Thanks

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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You'll need to check with your provider about the correct server settings.

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages