This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Newest version of Firefox for Windows will not install.

  • 1 cavab
  • 4 have this problem
  • 7 views
  • Last reply by user669794

JSpock
JSpock
more options

After the auto update of Firefox failed to work, I downloaded the full installation file for the most recent version of Firefox (28.0). The setup file extracts but doesn't install. I also cannot find the extracted file(s) on my computer. I have tried uninstalling older versions, running antivirus, anti-rootkit and malware programs and also disabling those programs before trying to install. Any other suggestions I can try?

After the auto update of Firefox failed to work, I downloaded the full installation file for the most recent version of Firefox (28.0). The setup file extracts but doesn't install. I also cannot find the extracted file(s) on my computer. I have tried uninstalling older versions, running antivirus, anti-rootkit and malware programs and also disabling those programs before trying to install. Any other suggestions I can try?

All Replies (1)

user669794
user669794
more options

Download and save the full Firefox installer from here :- http://www.mozilla.org/en-US/firefox/all.html