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Mozilla does not remember ldap password, even though I check the "remember" checkbox.

vnams
vnams
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Every time I enter an email address, Mozilla pops up the "LDAP Server Password Required". I enter the password and check the "Use password manager to remember this password". Then the message pops up again. I enter the info again. Then it accesses the LDAP server. But next time I type in an email address, it hasn't remembered the password. Thanks, Vilis

Every time I enter an email address, Mozilla pops up the "LDAP Server Password Required". I enter the password and check the "Use password manager to remember this password". Then the message pops up again. I enter the info again. Then it accesses the LDAP server. But next time I type in an email address, it hasn't remembered the password. Thanks, Vilis

Chosen solution

It could be the password files are corrupted and not accepting changes, so I would delete (or move to a safe location) these files from the profile folder: keys.db, signons.sqlite, signons#.txt. Select Help/Troubleshooting Information, click Show Folder to open the profile folder, exit TB, and delete or move the files.

You can record any stored passwords before doing this by opening Tools(or AppMenu/Options)/Options/Security/Passwords/Saved Passwords, as deleting the password files from the profile will erase all stored passwords.

http://kb.mozillazine.org/Password_Manager#Troubleshooting

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All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Seçilmiş Həll

It could be the password files are corrupted and not accepting changes, so I would delete (or move to a safe location) these files from the profile folder: keys.db, signons.sqlite, signons#.txt. Select Help/Troubleshooting Information, click Show Folder to open the profile folder, exit TB, and delete or move the files.

You can record any stored passwords before doing this by opening Tools(or AppMenu/Options)/Options/Security/Passwords/Saved Passwords, as deleting the password files from the profile will erase all stored passwords.

http://kb.mozillazine.org/Password_Manager#Troubleshooting

vnams
vnams Question owner
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Although this suggestion didn't work, the link you showed suggested changing the mail server name with its IP address. So, I changed the LDAP address server name with its IP address and it fixed it. Thanks, Vilis

curmudgeon911
curmudgeon911
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This same exact thing happened to me today. The question might be why are people having their password remembered files corrupted? Seems odd that you can just delete them, reenter them and then they work. This advice was a quick fix and I thank you for it.